Our Team

At BrightSteps Solutions, our team is made up of passionate, qualified, and compassionate support professionals who are dedicated to making a positive difference in people’s lives.

We believe every individual deserves to feel respected, supported, and empowered to reach their goals. Our team takes the time to build genuine relationships, understand personal needs, and provide tailored support that promotes independence, confidence, and wellbeing.

Founder & Director

Tayla has over 10 years’ experience in the disability sector, primarily working in Supported Independent Living (SIL) homes and group homes. She has held team leader and management roles for more than five years, bringing hands-on experience in leadership, service delivery, and person-centred support.

Tayla holds a Social Science degree, majoring in Community Welfare and Human Services. She has worked with individuals from all walks of life, ensuring that people of diverse backgrounds and abilities are supported with respect, dignity, and choice. Tayla is committed to creating safe, empowering environments where every individual can thrive.

Founder & Director

Gemma has over 10 years’ experience supporting children, young people, and families across disability support, out-of-home care, and in-home services. She holds a Diploma of Counselling, a Bachelor of Psychological Sciences, and is completing a Master of Counselling.

Gemma brings extensive therapy experience, providing counselling to children and young adults, and has training in Functional Family Therapy, supporting families through evidence-based, relational interventions. She is a registered member of the Australian Counselling Association (ACA) and has experience working in complex environments, including homelessness and domestic violence services.

Support Worker

Support Worker